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Dear Client,

Thank you for booking your function with Soundscapes and thank you for taking the time to help us improve our services by filling out this customer service report. Your feedback is a very important tool in assessing our strengths and improving upon our ‘not so strengths’.

Please feel free to respond to anything that applies to your function, or skip to the end for the general comments section.

Identify Your Event
* Event Name/Description/Location:  
* Your Name:  
Pre-Event Comments
1. How did you hear about Soundscapes Professional DJs?
2. Did you consider other companies?  
3. Did you find our rates competitive?  
4. What made you choose us?  
5. Were our office procedures courteous? Professional?  
6. Were your inquiries/ concerns addressed in a timely fashion?  
7. Did you find our website informative? Simple? Attractive?
Event Comments
1. Did your DJ arrive at the correct time (or before) and introduce him/herself?
2. Was his/her attire and appearance appropriate for your event?  
3. Did he/she appear to have adequate knowledge of your requirements beforehand?  
4. Did your service begin at the agreed upon time?  
5. Were your pre-ordered requests played?
6. Were your guests requests played when appropriate?
7. Was your DJ an energetic and active participant in your function? (if applicable)
8. Did your DJ use the microphone too much? Too little? Not at all? (if applicable)
Overall
Would you consider using Soundscapes Professional DJs again and/ or recommend us to others?
May we include your name on our Testimonials page?  
General
Please elaborate on above answers or give further information that we may find helpful)
 
D.J. Lenny
55 Idlewood Drive, Wasaga Beach, ON., L9Z 1R4
Phone 705-429-0690 Toll Free 1-877-818-7444
Email: Soundscapes Professional DJs


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